Returns & Exchanges
At Sensory Toys, we want you to be completely satisfied with your fashion-forward sensory apparel and accessories. If your order isn't a perfect fit, we offer a hassle-free 30-day return policy for all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and secure.
Package Your Items
Carefully place the items back in their original packaging with all tags attached to ensure they arrive back at our warehouse in perfect condition.
Receive Your Refund
After our team inspects your returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing